--- title: Dealer Profile Overview description: Dealership Profile --- [Skip to content](https://help.carketa.com/en/knowledge/dealer-profile-overview#main-content) ![carketa.png](https://help.carketa.com/hs-fs/hubfs/logo3.png?width=35&height=40&name=logo3.png) - [Carketa](https://help.carketa.com/en/knowledge/carketa) - [VelociFI](https://help.carketa.com/en/knowledge/velocifi) - [Contact Support](https://help.carketa.com/en/knowledge/contact-carketa-velocifi-support) Open main navigation Close main navigation - [Carketa](https://help.carketa.com/en/knowledge/carketa) - [VelociFI](https://help.carketa.com/en/knowledge/velocifi) - [Contact Support](https://help.carketa.com/en/knowledge/contact-carketa-velocifi-support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.carketa.com/en/knowledge?hsLang=en) 2. [VelociFI](https://help.carketa.com/en/knowledge/velocifi?hsLang=en) 3. [Search - Territory Insights](https://help.carketa.com/en/knowledge/velocifi?hsLang=en#search-territory-insights) # Dealer Profile Overview ## The Dealer Profile page provides a complete view of a dealership’s activity, performance, and engagement history. It includes contact details, inventory KPIs, sales trends, and direct access to quoting tools — all in one workspace. ### **![Screenshot 2025-10-21 at 2.53.36 PM](https://help.carketa.com/hs-fs/hubfs/Screenshot%202025-10-21%20at%202.53.36%20PM.png?width=670&height=335&name=Screenshot%202025-10-21%20at%202.53.36%20PM.png)** ### **Dealer Header & Global Controls** **Dealer Identity Header** Displays the dealership’s name, address, phone, and website. - **User Action:** Click the phone number to call or click the website link to open in a new tab. - **Note:** Contact details are pulled directly from the dealer’s CRM record. **Status Pill** Shows the current CRM status (e.g., Active, Prospect, Ignore). - **User Action:** Click to change status if permissions allow. - **Note:** Updates sync to the CRM automatically. **+ Manage List** Adds or removes the dealer from lists used for reporting or targeting. - **User Action:** Click → select list(s) → Save. - **Note:** Changes appear instantly in **Manage → Lists**. **Primary Contact & Suggested Contacts** Shows the main contact for the dealership and recommended alternatives. - **User Action:** Click **Suggested Contacts** to view related people or **Add Contact** to create a new one. - **Note:** Suggested contacts are generated from previous interactions and public data enrichment. **View Rates (Beta)** Opens the dealer’s rate quoting workspace to review eligible coverages for their vehicles. - **User Action:** Click **View Rates** to open. - **Note:** If accessed from Inventory, the current VIN context carries over. **Share Menu** Generates a public link or PDF summary for dealer sharing. - **User Action:** Click **Share →** choose a share option. - **Note:** Share activity is tracked under Page Views analytics. --- ### **Tabs Navigation** **Profile / Inventory / Activity Tabs** Switch between high-level views of dealer performance. - **Profile:** KPIs, charts, and distribution breakdowns. - **Inventory:** Current and sold vehicle tables. - **Activity:** Tasks and notes related to this dealer. --- ### **Profile Tab** **KPI Tiles** - **Total Inventory:** Count of active units. - **Avg. Price:** Average list price for current inventory. - **Avg. Days on Lot:** Mean time vehicles remain unsold. - **30-Day Turnover Rate:** Percentage of inventory sold in the past 30 days. Each tile includes hover tooltips showing calculation details and trend deltas. --- ### **Engagement & Reputation** **Dealership Health** Displays Google rating, review count, years in business, and recent reviews. - **User Action:** Click the Google icon to open the listing or leave an internal comment on the card. --- ### **Inventory & Sales Charts** **Listed Inventory (Area Chart):** Trend of active inventory count over time. **Total Inventory Sold (Line Chart):** Shows sales history and forecasts. **Sales by Category (Stacked Bars):** View sales by make, body type, or region. **Used Percent to Market (Table/Chart):** Displays pricing distribution relative to the market. Users can hover for data, toggle views, or leave comments on any chart. --- ### **Mix & Distribution** - **Inventory Breakdown by Make Region (Donut):** Displays brand origin mix (Asian, Domestic, European). - **Mileage Distribution:** Shows vehicle counts and average days on lot per mileage range. - **Pricing Distribution:** Groups inventory by price ranges for easy comparison. --- ### **Recency & Velocity** - **Added Inventory (Last 7 Days):** Recently added vehicles. - **Highest Selling:** Top-selling models and their sales-to-inventory ratio. --- ### **Activity Tab** The **Activity** tab tracks all CRM activity related to the dealership. - **Tasks Panel:** Create and manage follow-up items (calls, emails, meetings). - **Notes Panel:** Add or view conversation logs and updates. All entries sync automatically to the **Manage** module. --- ### **Layout & Comments** - **Comment Buttons:** Add internal comments to specific cards. - **Add Tiles / Edit Layout:** Customize dashboard layout or add KPI tiles. - **Range Select:** Adjust time periods (30 / 90 days). - **Table / Chart Toggle:** Switch visualization type per card. --- ### **Tips** - Use **Comments** to leave context for teammates. - Use **View Rates** for quoting directly from the profile. - Tabs are deep-linkable via URL for faster navigation. - [Carketa](https://help.carketa.com/en/knowledge/carketa?hsLang=en#main-content) - [General](https://help.carketa.com/en/knowledge/carketa?hsLang=en#general) - [Appraisal](https://help.carketa.com/en/knowledge/carketa?hsLang=en#appraisal) - [Recon](https://help.carketa.com/en/knowledge/carketa?hsLang=en#recon) - [Inventory Pricing](https://help.carketa.com/en/knowledge/carketa?hsLang=en#inventory-pricing) - [Inspection](https://help.carketa.com/en/knowledge/carketa?hsLang=en#inspection) - [Sales Packet](https://help.carketa.com/en/knowledge/carketa?hsLang=en#sales-packet) - [Settings](https://help.carketa.com/en/knowledge/carketa?hsLang=en#settings) - [Auto Finder](https://help.carketa.com/en/knowledge/carketa?hsLang=en#auto-finder) - [Dealer Analytics](https://help.carketa.com/en/knowledge/carketa?hsLang=en#dealer-analytics) - [VelociFI](https://help.carketa.com/en/knowledge/velocifi?hsLang=en#main-content) - [General](https://help.carketa.com/en/knowledge/velocifi?hsLang=en#general) - [Search - Territory Insights](https://help.carketa.com/en/knowledge/velocifi?hsLang=en#search-territory-insights) - [Manage](https://help.carketa.com/en/knowledge/velocifi?hsLang=en#manage) - [Rating](https://help.carketa.com/en/knowledge/velocifi?hsLang=en#rating) - [Contact Support](https://help.carketa.com/en/knowledge/contact-support?hsLang=en) - [Carketa](https://help.carketa.com/en/knowledge/carketa) - [VelociFI](https://help.carketa.com/en/knowledge/velocifi) - [Contact Support](https://help.carketa.com/en/knowledge/contact-carketa-velocifi-support) [![carketa.png](https://help.carketa.com/hs-fs/hubfs/logo3.png?width=35&height=40&name=logo3.png "carketa.png")](http://www.getcarketa.com) Carketa Help Center Email: [support@carketa.com](mailto:support@carketa.com)  Phone: [(855)-955-1254](tel:8559551254) Copyright © 2025, Carketa Inc.